General Data Protection Regulation

Zuzana Kusá – LEO interpreting

Company ID:  52 617 971

Address: Pivovarská 1119/9, 036 01 Martin 

(hereinafter “Controller”) approaches the topic of data privacy and confidentiality very seriously. This is because this topic is crucial for any collaboration based on trust with respect to interpreting and translation services.

Privacy Policy

These privacy policy provisions govern which of your personal data we collect, process and use in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

This privacy policy provides clarification on the type, scope and purpose for processing personal data (hereinafter briefly “Data”) within the context of the services we provide and within our web presence and related websites, functions and content as well as any external web presence (collectively hereinafter referred to as “web presence”). With respect to the terms used, such as “Processing” or “Controller”, we hereby refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

 

Types of processed data

– Master data (such as names, addresses);
– Contact data (such as email address, phone numbers);
– Content data (such as text entries, photos, videos);
– Usage data (such as visited websites, interest in content, access times);
– Meta/ communication data (such as device information, IP addresses).

Data Subject Categories

Visitors and users of   www.leo-interpreting.com (hereinafter “Users”).

Purpose of processing

– The availability of a web presence, its functions and content;
– Responding to contact requests and communicating with users;
– Security measures;
– Reach measurement/ marketing.

Data sources

We receive the personal data from the data subjects themselves, either when they visit our website, use the contact form, initiate contact with us at trade shows, contact us by phone, send email requests or contact us in similar ways.

Rights of data subjects

You have the right to request a confirmation on whether relevant data are being processed and to obtain information about such data and any other information and a copy of the data in accordance with legal requirements.

You have the right in accordance with legal requirements to request completion of the relevant data or correction of the incorrect data pertaining to your person.

You also have the right in accordance with legal requirements to have the relevant data erased without undue delay, or alternately to have the data processing limited in accordance with legal requirements.

You also have the right in accordance with legal requirements to receive the relevant data that you provided us with and to request that such data are transferred to other controllers.

Moreover, you also have the right in accordance with legal requirements to file a complaint with the responsible supervisory authority.

Right of revocation

You have the right to revoke the consent you issued with effect for the future.

Right to object

You may object to the future processing of your personal data at any time in accordance with legal requirements. In particular, the objection can be made against the processing of your data for the purposes of direct marketing.

Cookies and the right to object for direct marketing

“Cookies” is a term used to reference small text files that are stored on the users’ computers. Different information can be stored within the cookies. A cookie serves primarily to store the information about a user (or the device on which the cookie is stored) during or even after the user’s visit to a web presence. Temporary cookies, “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an web presence and closes his/her browser. The contents of a shopping cart in an online shop or the login status may be stored in this kind of cookie. “Permanent” or “persistent” cookies are such that remain stored even after the browser is closed. For example, a login status can be stored if the user visits the page several days later. Likewise, a cookie of this kind may store the interests of the users, which are used for reach measurement or for marketing purposes. A “third-party cookie” refers to cookies that are offered by providers other than the controller that runs the web presence (otherwise, if this only relates to their cookies, they are referred to as “first-party cookies”).

We may use temporary and permanent cookies and provide clarification on this in our privacy policy.

If the users do not want to have cookies stored on their computer, they are asked to disable the corresponding option in their browsers’ system settings.

Erasing data

The data that we process are erased in accordance with legal requirements or are restricted in terms of how they are processed. Unless explicitly stated in this privacy policy, the data that we store will be erased as soon as they are no longer necessary for their intended purpose and provided that erasing such data does not contradict any legal storage requirements.

If the data are not erased, because they are needed for other legally permissible purposes, the processing thereof will be restricted. This means that the data will be blocked and not processed for any other purpose. This applies, for example, to data that must be stored for commercial or tax-related reasons.

Changes and updates to the privacy policy

We ask that you regularly review the content of this privacy policy. We adjust the privacy policy as soon as the changes to the data processing we make require it. We will notify you as soon as the changes require an action on your part (for example your consent) or any other separate notification.

Processing for business purposes

In addition, we also process

– Contract data (such as subject of the contract, term, customer category).

– Payment data (such as bank details, payment history)

of our customers, prospects and business partners for the purpose of providing contractual performances, services and customer care or for marketing, advertising and market research purposes.

 

Administration, financial accounting, office organization, contact management

We process data during the course of our administrative tasks and in the organization of our business, as part of our accounting and in adherence to legal obligations, such as for archiving purposes. In doing so, we process the same data that we process in the course of rendering our contractual services. The basis for processing is Art. 6 (1) (c) and (1) (f) GDPR. The processing affects customers, prospects, business partners and website visitors. Data are processed for the purpose and in the interest of administration, financial accounting, office organization, data archiving, i.e. tasks intended to maintain our business activities, perform our duties and provide our services. Data with respect to contractual performances and contractual communication are erased to correspond to the information provided during these processing activities.